These Terms and Conditions govern the membership offered by Little Foray Regenerative Skin & Wellness to individual clients ("Members"). By enrolling in the membership programme, you ("the Member") agree to the following terms.
1. Membership Term
- The membership has a contract length of 3 months.
- After the initial term, it will automatically continue on a rolling monthly basis unless cancelled.
2. Cancellation Policy
- Members may not cancel during the first 3 months.
- After this period, you may cancel at any time through the same method used to enrol (e.g., online, in-salon, or by phone).
- The cancellation process will be as simple as the sign-up process, without unnecessary steps.
- No refunds will be issued for payments already made, except as required by applicable law.
3. Cooling-Off Period
- If you sign up online or outside the salon premises, you have the right to cancel within 14 days of sign-up for a full refund, provided you have not used any membership services during that period.
- To exercise this right, contact Little Foray Regenerative Skin & Wellness in writing within the 14-day period.
4. Payment
- Membership fees are charged automatically on a monthly basis to the payment method on file.
- You agree to keep your payment details up to date.
- If a payment fails, your membership benefits may be suspended until resolved.
5. Rollover Policy
- Included services should be used within the month with no rollover.
- Expired or unused services cannot be exchanged for cash or transferred to another person.
6. Booking and Appointments
- All bookings are subject to availability.
- Members are expected to give at least 48 hours' notice to cancel or reschedule an appointment.
- Missed appointments or late cancellations may result in forfeited services or fees.
7. Freezing or Holding Membership
- Members may request to pause (freeze) their membership for a minimum of 6 months and a maximum of 12 months per year.
- Freeze requests must be made in writing with sufficient notice.
- Membership benefits cannot be used while the account is frozen.
8. Changes to Terms or Pricing
- Little Foray Regenerative Skin & Wellness may update membership terms or pricing with at least 4 weeks notice.
- If you do not agree to the new terms, you may cancel your membership before the changes take effect.
9. General
- Memberships are non-transferable and for individual use only.
- By joining, you accept these terms and agree to comply with all salon policies.
- Nothing in these terms affects your statutory rights under consumer law.
- These terms are governed by applicable local laws in your region.